29 March 2012

layout

sadly true: you send a document to an engineer for review and he moans about its ugly layout.

the layout isn't something the tetchy writer should give a rat's arse about. nor should the engineer.

the customer, perhaps. the doctools idiots, definitely.

the tetchy writer should just care about the content. the engineer should just care if the content is correct.

22 March 2012

20 March 2012

#applefail

my i7core macbook air likes to overheat whilst otherwise idle. istat pro will report the machine as 99% idle but the cpu will be cooking at 80-90°c and the fan roaring away at 5000rpm. killing all user apps has no effect. the only way to cool off the machine is the shut it down and wait for about 10-15min.

on 14oct2011 filed 10288361 with apple. since then, i've updated the case with countless trace profiles and other data. they initially blamed firefox cuz it was showing up in the traces. now silence ....

tried filing a support case, 294912527. got punted almost immediately to second-line support. they requested a data capture and immediately blamed 1password (that i'm having issues with 1password on my other mac is immaterial for this rant). totally removed all traces of 1password from the macbook to no avail.

now the machine is overheating almost daily. i'm not a happy camper ....

19 March 2012

08 March 2012

#garminfail

i've oft ranted about what shit garmin makes. latest one is their garmin connect website wherein you leave your gps downloads for sharing and same.

on 01mar, i wanted to record why i failed to ride on 29feb—it was raining. so i clicked on the "note" thing, wrote a "rain" note, and clicked ok. no note.

wtf?

you can see no note on 29feb.
because it's a leap day?

tried again. no note. d'oh. perhaps my browser?

tried with safari. no note. tried the other computer. both its browsers. no note. d'uh!

wrote a complaint to their support idiots. who were clueless and wanted me to flush my cache and reboot my computer and sent me instructions for internet explorer, which only a muppet uses and anyway isn't available on a mac.

then i happened to look at the calendar for february. there was my note for 29feb. or should i say my notes! every attempt was there.

d'uh!

complained further.

their support droid said that was the way the fucking thing was designed.

really?

yeah, you can only see notes for the month they are in.

what a fucking stupid design!

to be consistent, you should only be able to see your gps downloads for the month it was in, too. same for your "health" (why's it "health" when it's only your weight?) score. but that's not the way it works.

another reason for the total lack of respect i have for garmin and all who sail in it. what a pathetic excuse for a company ....