i flamed the support email at morgan-stanley/smith-barney & got the most pathetic response to the first point of my THE WORST BROKERAGE WEBSITE EVER rant: "we have to keep this information available because of taxation requirements ..."
what a pile of bullocks! firstly, there was never any activity in the account as my previous employer never granted me any options nor was i stupid enough to sign up for their stock purchase plan. secondly, that employment terminated three years ago. thirdly, it's the default view when i login to their pathetically awful site & remains the default whenever i try to see any of the options available on the site.
the support droid said he'd forward my other complaints to the appropriate departments.
d'oh!
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