20 March 2012

#applefail

my i7core macbook air likes to overheat whilst otherwise idle. istat pro will report the machine as 99% idle but the cpu will be cooking at 80-90°c and the fan roaring away at 5000rpm. killing all user apps has no effect. the only way to cool off the machine is the shut it down and wait for about 10-15min.

on 14oct2011 filed 10288361 with apple. since then, i've updated the case with countless trace profiles and other data. they initially blamed firefox cuz it was showing up in the traces. now silence ....

tried filing a support case, 294912527. got punted almost immediately to second-line support. they requested a data capture and immediately blamed 1password (that i'm having issues with 1password on my other mac is immaterial for this rant). totally removed all traces of 1password from the macbook to no avail.

now the machine is overheating almost daily. i'm not a happy camper ....

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